Frequently Asked Questions
Most frequent questions and answers
Will the Digital Journal still be useful if I'm not using an iPad and Apple Pencil?
Although it is recommended to use your Digital Journals with an iPad and Apple Pencil and a compatible note-taking app (e.g. Notability, GoodNotes 5 or Noteshelf) you can use it on any device with an app that support PDF import and hyperlinks. For example you could use it on an Android tablet running Notshelf too!
If i cancel, do i retain access to content that was released while I was still an active member?
After canceling your membership, you will keep access to the digital journals you already created. However, you will no longer be able to create new digital journals nor will you have access to the templates and stickers section.
how can i cancel my membership?
Obviously I’d love it if all of our members stuck around forever – but if you do decide to cancel then you’ll be able to do so with just 2 clicks of a mouse from within your account page. In most cases, your membership will remain active until your renewal date.
I’m not 100% sure what the Digital Journal Designer is or if it's right for me. do you offer a trial so I can test it out?
No, I’m not currently offering a trial. However, I do offer a 100% money-back guarantee. I stand by that guarantee. If you’re not getting what you paid for, just let me know and I’ll make you whole. If you have questions, just let me know. Simply send me an email using email@example.com.
What Does Lifetime access mean?
If you purchase a lifetime subscription, your Digital Journal Designer Account will be available for a “lifetime” basis. Lifetime shall be defined as for as long as the Digital Journal Designer (DJD) service available on paperlessmovement.com exists, at the discretion of I’m Kind of a Big Deal. Lifetime subscriptions are not transferable to any other entity, person, email address (even another email address owned by you), for any reason, in any way or under any circumstance whatsoever. Please subscribe with an email address that you will not lose access to.