Is Your Business Vulnerable to Cloud-based Service Interruptions?


If you follow my work, you know I love to make, and publish, videos on YouTube. I had just released my video about the ZUGU case for the iPad. I went to check my YouTube analytics to see how everyone liked the video. The analytics looked great. I was very excited and then…I was logged out—for no reason.

I couldn’t log back into my YouTube account. Worse, I couldn’t log in into my Gmail or GDrive either. Even social media was down. I thought I had been hacked.

Frantically, I started researching (ironically via for “Google Server Down?“. It appeared I wasn’t the only person asking this question, as many were finding they couldn’t log into their Google-related accounts either.

I felt helpless. With Google down, there wasn’t anything I could do. I was cut off from the world and all the 22000+ Subscribers I love to interact with on YouTube.

All I could do was wait.

It was June 2, 2019. Google discovered “an issue” that affected the Google Cloud Platform. Unusually high congestion was causing problems across multiple platforms.

It took engineers several hours to resolve the issue. (Google later stated that the service disruption was caused by a configuration change that was incorrectly applied to more regions than it was meant to be applied to. This caused those regions to stop using more than half of their available network capacity, resulting in congestion.)

This made me think about how dependent everyone is on Cloud Services.

Cloud Services are indispensable in today’s online world. Cloud platforms make starting and running an online business more accessible. This has led to large increase in the variety of companies that use Google Cloud, and other public cloud services like Amazon Web Services, Oracle, and Microsoft Azure.

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